Book for Tour Guide
"Tour Guide for 105 Percent Satisfaction!"

Topic: Tourism
Language: English
Year of issue: 2021
Cover: paperback
Number of pages: 116
Number of illustrations: 37
Format: 60x84 / 16 (155x200 mm, A5)
Author: Pavlo Korsun
ISBN: 978-617-7652-40-3
UDC: 338.48-32(0.062)=111
Publisher: Master of Books, Kyiv, Ukraine

Download sample of the book - here

Cost: 9.99 USD
Order the book: contact@ukraine-kiev-tour.com or +38 050 936 96 80 (WhatsApp, Viber, Telegram)
Book goes on sale in early March 2021!

Delivery: Ukraine - Nova Poshta
Other countries - Kindle eBook

Book Description

This book is good attempt to summarize the experience gained over ten years working as a tour guide and highlight the basic principles, features and secrets of tourist accompaniment.

Suggest to plunge into the world of incredible and unique stories illustrated by author’s drawings which will bring pleasure not only to novice of tourist business but also to all who work with other people every day.

I am writing with the hope that in this book you will find answers on most questions of tourist accompaniment and it will help to improve the skills of novice tour guides.

It is important for me that based on the knowledge of this book you start on your own path of becoming a high-level professional who will worthily represent your city, region and country for local and international tourists.

Опис книги українською мовою - тут
Описание книги на русском языке - здесь

Content of Book "Tour Guide for 105 Percent Satisfaction!"

Introduction

Theory and Practice

Tour guide – does it really suit you

• Woman-tour guide
• Man-tour guide
• Responsibility
• Leadership
• Emotionality
• Observancy
• Stories and Highlights
• Memory and Knowledge
• Sphere of work from local to national level
• Tourist site
• City
• Country
• Seasonal factor of tourist accompaniment
• Features of tourist accompaniment
• Types of emotionality depending of the country
• Safety
• Age of tourists and why it is important to consider
• Interests of tourists and their hobbies
• Children’s and youthful dreams and memories
• Time control
• Dependence of the time of day
• First impression – clothes, voice, touch and smell
• Food
• Number of people in the group
• «Stops» of tourists – psychology and self-control
• Bonuses for tourists
• Tipping – take or not
• First aid

Subject and specialization of tourist accompaniment

• Excursions at the tourist site
• Sightseeing city tours
• Multi-day tours around the country
• Aviation tours by airplanes
• Aviation tours by helicopters
• Industrial tours
• Military tours
• Cruises

Creating a new tourist product

Education, Marketing and Promotion

• Education
• Tourist associations and communities
• Cooperation with tour agencies and operators
• Promotion and marketing of tourist services
• Communication with tourists
• Technical equipment for guiding of tourist groups

I hope that this book will be useful to you and bring real pleasure!

Pavlo Korsun
Tour Guide

The book is read with great interest and admiration for the high awareness and observation of the author in his profession. It should be noted a restrained sense of humor in the lyrical digressions of "life stories" and a slight sarcasm in the author's drawings.

It was gratifying that the book was also written in Ukrainian language without any mistakes, which will increase the Ukrainian content in the tourism industry, will educate high-quality professionals and patriots of Ukraine.

Makedon Natalia, «Crew» of «Lelitka» sailboat

I liked that the theoretical material alternates with life stories, but it is interesting to read the theory, even for me, a person far from tourism. You pay special attention to the moments where the behavior of different people, different cultures and ages is described. The stories perfectly emphasize the presented material, and the illustrations fit into a light and relaxed atmosphere. Thank you for a wonderful insight into the world of tourism through the eyes of a tour guide!

Andriy, 3D Artist