We met Pavlo Korsun at advanced training courses for tour guides. Although it was not possible to ask him in details about the scope and features of the work I realized that Pavlo has an interesting and somewhat unique experience.

That's why when I find out about the book "Tourist Guide for 105 Percent Satisfaction" I immediately bought it and read it in two evenings.

Any of tour guides have something to say about their profession, however, to write a book, create a structure, organize the material - it's a lot of work. That's why I bow to hard work and perseverance in achieving the goal!

Of course, there is still a lot to be done to make a literary edition and a professional layout. I think this is a matter of future reprints but for now I will write about the content.

The value of the book, I think, is that it presents the thoughts, reflections and experiences of the author. And this experience is great and diverse, there really is something to say. Even the "theoretical" parts of each section are often also the author's thoughts simply set out in a more detached way.

I was interested to read about those areas where I do not have my own experience. I liked the extraordinary and sometimes unexpected considerations on various issues of tourist accompaniment, observation of tourists and tour guides, stories from life.

I will note the illustrations separately. Here they complement the story very well, interestingly and wittily made. This is truly the highlight of this book!

Thank you, Pavlo, for sharing your experience and positive mood!

Yulia Semenova, tour guide

This is a book about the thoughts of the tour guide who has a unique rich experience of tourist accompaniment in Ukraine and conducting various tours. Especially valuable are the author's views on air tours by airplanes and helicopters in which Pavlo Korsun, in my opinion, is the leader in our market. After all he has been organizing and developing original author's aviation tours for many years.

It is always interesting to compare your opinions with the opinions of experienced colleagues. At the same time such a possibility is quite rare. Because very rarely super-experienced guides dare to share their own thoughts and experiences. Therefore this book is unique in its own way. The book inspires, charges, encourages reflection and your own conclusions! Pavlo Korsun boldly shared his many years of experience as a guide-practitioner. Having some experience of a city guide I agree with the majority of the author's opinions which often resonate with my observations and reflections.

The material of the book is well structured. A big plus is also the constant alternation of theoretical part and life stories. This book should be recommended as additional material for tour guide courses, tour leaders and accompanying guides for tour groups as a motivational, some extent "career guidance" and just useful modern material. In my opinion the sections "Theory and Practice" as well as articles on the promotion and marketing of travel services, cooperation with travel agencies and operators, feedback from tourists are especially noteworthy for students of tour guide courses.

So I sincerely recommend this book not only to novice tour guides but also to experienced colleagues. It will be especially useful for those who are engaged in inbound tourism and tourist accompaniment.

Myadzel Pavlo, professional Kyiv tour guide in German language

The book is written with great love for the profession by a real specialist - tour guide with many years of experience. The material is well structured and covers both the most important areas of interaction of tour guides with tourists - end users of services, and the formation of ethical and qualification qualities of a tourist accompaniment specialist as a person.

Much attention is paid to the organizational aspects of the tour guide and revealed the features of certain types of tours. What is important is that the theory, verified by years of practice, is illustrated with vivid examples from the own experience, presented with a good sense of humor, and author's illustrations. You are often literally transferred to the scene, so the book is read very vividly.

Olena Kazmina, director of Travel company "Ornament of Ukraine"

I read the book "Tour Guide for 105 Percent Satisfaction!" with great interest. Traveling a lot I know how important it is for the group to be accompanied by a professional and passionate person. This book will serve as a good guide for a novice tour guides. Thank you, Pavel, for the book! I wish you creative success!

Ivasenko Lyubov, Head of Museum of SE "Antonov" and tour guide

The book is read with great interest and admiration for the high awareness and observation of the author in his profession. It should be noted a restrained sense of humor in the lyrical digressions of "life stories" and a slight sarcasm in the author's drawings. It was gratifying that the book was also written in Ukrainian language without any mistakes, which will increase the Ukrainian content in the tourism industry, will educate high-quality professionals and patriots of Ukraine.

Makedon Natalia, «Crew» of «Lelitka» sailboat

I liked that the theoretical material alternates with life stories, but it is interesting to read the theory, even for me, a person far from tourism. You pay special attention to the moments where the behavior of different people, different cultures and ages is described. The stories perfectly emphasize the presented material, and the illustrations fit into a light and relaxed atmosphere. Thank you for a wonderful insight into the world of tourism through the eyes of a tour guide!

Andriy, 3D Artist