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All-Ukrainian Hotel Forum | On 07.10 - 08.10.2021 in Kyiv |
The venue of All-Ukrainian Hotel Forum is Kyiv Mercure Congress Сentre. All-Ukrainian Hotel Forum Program 07.10.2021, Thursday Theme "Operational Hotel Management" | Hall 1 - "Distribute. Delegate. Control", Olga Kostyorna, Director of Platium SPA & Resort - "Business processes: optimization to increase profits", Vita Dubchak, expert in the field of business systematization, food safety auditor HACCP, founder of school "ForRestSchole" - "How to cope with the resistance of employees to new requirements", Tatiana Emelyanova, business coach, consultant, co-founder of "4ServiceClub" - "Personal data protection in the hotel business", Kolchenogova Elena, President of Digital Ukraine Association, personal data protection specialist, certified DPO (Data Protection Officer), lawyer - "Hotel responsibility. Myths and reality", Oleg Boriychuk, Business Development Director and partner in BPO - Nota Group, lawyer Theme "Real Hotel Marketing" | Hall 2 - "7 typical mistakes of hotels when promoting on social networks", Anton Voronyuk, head of the Academy WebPromoExperts, director of development of the Internet agency WebPromo - "Transformation of the hotel business. So as before will not be - and not scary", Kovalchuk Inna, marketer, head of Kyiv online communications agency / PR - "Practical marketing from a hotelier", Eduard Druzhbin, founder and managing partner of the country spa hotel "ShishkiNN" Theme "Ideal Housekeeping Service" | Hall 3 - "Business processes: optimization to increase profits", Vita Dubchak, expert in the field of business systematization, food safety auditor HACCP, founder of school "ForRestSchole" - "Housekeeping service in the hotel system. Standards of conduct", Yulia Kosenko, co-founder of HGC, trainer, service expert - "We choose effective detergents and cleaning", Tetyana Timofeeva, an expert in professional cleanliness and hygiene with 15 years of experience, representative of Taras Dudar Training Center in Ukraine and Belarus 08.10.2021, Friday Topic "Personnel and service - to manage and implement" | Hall 1 - "Laws of Hospitality", Mikhailina Yatskova, Managing Partner of the beach resort Arabatka Club, Partner of company "Hospitality Innovations" - "Effective learning: how to translate new knowledge into the right actions", Tatiana Emelyanova, business coach, consultant, co-founder of "4ServiceClub" - "Personal manager - a necessary service innovation", Anastasia Dovgan, personal manager at Edem Resort Medical & Spa Topic "Sales - revenue generation / cost management" - Hall 2 - "How the pandemic changed the market, guests and customers: TOP sales methods 2022", Lyudmila Kalabukha, business coach, media expert, author of 2 best-selling business books - "Conference service: sell profitably, serve first class", Oksana Levdikova, Director of Marketing and Sales, Congress Hotel "Pushcha" - "Logic of hotel tariff policy formation", Ilona Remigaylo, manager of Green Park Hotel, business consultant in the field of hospitality, ONEU lecturer - "New projects to attract guests and increase profits", Anastasia Romanenko, General Manager Bristol 5 * & Londonskaya 4 * Welcome to Kyiv and Ukraine! Organizers of All-Ukrainian Hotel Forum
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