Seminar-Workshop for Hoteliers | On 15.02 - 16.02.2018 in Lviv
Seminar and workshop will be held in Citadel Inn Hotel & Resort in Lviv.
Program of Seminar-Workshop for Hoteliers
February 15, 2018 - 11:00 - 15:00
Round Table "Meet and accept: state and prospects of service of hospitality infrastructure of Lviv region in case of increase in flow of tourists"
- Alexander Haniiev, Editor-in-Chief of magazine "Academy of Hospitality"
- Representative of tourism department of Lviv region: "Results of 2017 tourist activity. Trends 2018 - what tourists expect from Lviv"
- "Lviv is western air gate of Ukraine. The results of airport's operation in 2017 and prospects for increasing of flow of passengers in 2018"
- "Transport infrastructure of Lviv region - development plans in 2018 and in the future"
- "Prospective city development plan - what will be built and possible sites for the construction of hotels"
- "What kind of housing tourists want and what the market offers them. What should be considered hoteliers?"
- "Navigation by the city. How to find tourist spots"
- "How to find workers fast and free. How can help hoteliers job market"
- Representatives of partner companies - brief information about products and services, analysis of region's market, what happens on quality of services
February 16, 2018 - 10:00 - 18:00
Seminar-Workshop: "From randomness to regularity. How to attract a new visitor and make him permanent?"
10:05 - 10:50 - "Rhetorical question: will the client be a guest of the hotel again? What to do"
10:55 - 11:40 - "Chess game: role and motivation of employees of various hotel departments in increasing sales"
11:45 - 13:40 - "Revenue management: how to create a system of differentiated pricing and manage it"
13:40 - 14:00 - "Own hotel laundry: everything under control"
14:00 - 15:00 - Lunch
15:20 - 16:05 - "Bonus instruments of sales department - what interest the guest"
16:10 - 16:45 - "Sales in English: break stereotypes of sales in English"
16:50 - 17:30 - "Photo in instagram: how to create an impression on the hotel and interest the guest"
17:30 - 18:00 - Informal communication with speakers and organizers
Organizers of Seminar-Workshop for Hoteliers
Magazine "Academy of Hospitality"
Information about Lviv Hotels, Hostels, Restaurants on Lviv Map
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